Our certified Oracle CX consultants ensure smooth end-to-end implementation across all CX modules. We tailor system configurations, define customer journey workflows, and manage data migration with precision. From single-brand startups to multi-brand enterprises, we align Oracle CX Cloud with your customer experience strategy, ensuring minimal disruption and rapid deployment.

Maximize the power of Oracle CX Cloud by integrating it with third-party systems such as NetSuite, Salesforce, HubSpot, Shopify, and more. Our API-driven approach ensures seamless data synchronization between Oracle CX Cloud and other platforms, streamlining customer data flows, eliminating information silos, and enabling real-time insights across your entire customer ecosystem.

Leverage Oracle CX Cloud's native customization tools and development capabilities to create bespoke customer experience functionalities. We extend Oracle CX Cloud capabilities through custom dashboards, workflows, and customer journey orchestrations, tailoring the platform to address industry-specific needs or unique customer engagement processes. With advanced scripting and configuration, we can automate complex customer interactions, enhance system efficiency, and support long-term scalability.

Utilize Oracle CX Cloud's powerful sales and marketing automation capabilities to streamline lead management, opportunity tracking, campaign execution, and customer segmentation. We configure multi-channel marketing campaigns, lead scoring models, and sales pipeline automation to support global operations, ensuring personalized customer experiences and improved conversion rates.

Enable exceptional customer service with Oracle CX Cloud's comprehensive service management solutions. Our services include case management configuration, knowledge base setup, omnichannel support implementation, and field service automation, ensuring faster resolution times, improved customer satisfaction, and efficient service delivery across all touchpoints.

Transform your digital commerce capabilities with Oracle CX Cloud's commerce solutions. We implement and optimize e-commerce platforms, configure product catalogs, set up pricing and promotion engines, and integrate payment gateways to deliver seamless B2B and B2C commerce experiences that drive revenue growth.

Our partnership doesn't end after deployment. We provide continuous post-implementation support, system health checks, performance tuning, and optimization to ensure your Oracle CX Cloud platform evolves with your business. Additionally, we offer user training and workshops to enhance adoption and maximize the system's potential across sales, marketing, and service teams.

MarkupChop brings deep industry knowledge, having implemented tailored Oracle CX Cloud solutions across diverse sectors including manufacturing, retail, healthcare, technology, and financial services. We understand the unique customer experience challenges within each industry and deliver solutions that integrate best practices, regulatory compliance, and competitive advantage.