Salesforce Customer 360
About the Role
Scope of work and role outline
We are seeking a Salesforce Customer 360 Consultant to design, implement, and optimize Salesforce solutions across Sales Cloud, Service Cloud, Marketing, and other modules.
Role Details
Know more about your Role
In this role, you will (Responsibilities)
- Implement and customize Salesforce Customer 360 applications.
- Develop workflows, automation, reports, and dashboards.
- Integrate Salesforce with third-party systems.
- Work with stakeholders to translate business requirements into solutions.
- Maintain system performance, data integrity, and user adoption.
What you’ll need to succeed (Requirements)
- Strong knowledge of Salesforce Customer 360 (Sales, Service, or Marketing Cloud).
- Experience in Apex, Visualforce, Lightning Web Components.
- Familiarity with Salesforce APIs and integration methods.
- Strong understanding of CRM processes.
Nice to Have
- Salesforce certifications (Admin, Developer, Consultant).
- Knowledge of CI/CD for Salesforce deployments.
- Experience with industry-specific Salesforce solutions.
Key job details
Essential information at a glance
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